Liaoning Kaihua Photoelectric Technology Co., Ltd. has a perfect and timely after-sale technical service system. And equipped with spare parts storage and service center.
After sale technical service content::
1. consulting services: since you purchased our products, we will provide product knowledge, product installation guidance, product daily maintenance knowledge consulting services.
2. door-to-door service: when you need service, you can contact with our company service staff or contact the sales staff directly. Our company service personnel will provide high quality and efficient service.
3. training services: our company service personnel can come to your needs for product use and maintenance training.
4. return service: our service will be regularly (no more than 2 months) or periodically to use our products unit telephone or home visit service, at the same time can meet your needs for tour door-to-door service.
5. lighting fixtures for 7 years, life-long maintenance. Party B shall be responsible for the free maintenance of the products in case of failure or damage (irresistible factors and man-made reasons). Failure, the user needs to send the product to the company intact, my company in 7 working days (domestic users) will product testing, maintenance is completed, sent back to the user, foreign users sent back within 90 days. Our company can also send maintenance personnel to the scene to repair. Failure detection by our company, can not repair the repair products, our company will replace the new mail user.
Technical services and telephone calls from all regions of the company
Liaoning technical services manager: Manager Zhang Tel: 13322106889
Shanxi Technical Service Manager: Manager Qi Tel: 18941220707
Inner Mongolia technical services manager: Zhang manager Tel: 18640580288
Jilin technical services manager: Ma manager Tel: 13341203099
Heilongjiang Technical Service Manager: Manager Li Tel: 13342103099
Technical services engineer: Zhao Tel: 0412-8833033